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HOW CAN I TRACK MY ORDER?
When your order is SHIPPED, we will send you an email within 48 hours containing your tracking number. If you do not receive this email, please contact us via email@example.com and our customer service team will be glad to assist you.
WILL I HAVE TO PAY ANY DUTIES OR TAXES ON TOP OF MY ORDER?
There may be duties and/or taxes applied to your order when delivery is made or billed to you afterwards dependent on your local government’s customs regulations.
Bluemint does not take responsibility for these charges, and they unfortunately cannot be reimbursed or refunded by Bluemint.
If you are uncertain of the charges or whether you will be affected, please contact your local customs office for more information.
DOES BLUEMINT SHIP WORLDWIDE?
Definitely and guess what – it’s FREE OF CHARGE.
WHAT SIZE SHOULD I ORDER?
Below every item there is a Bluemint size chart, but if you need further assistance, please e-mail our customer service team at firstname.lastname@example.org.
WHAT PAYMENT METHODS DOES BLUEMINT ACCEPT?
Bluemint accepts PayPal and all major credit cards.
HOW DO I EXCHANGE MY ORDER?
Bluemint will gladly exchange your item/s within 15 days of order delivery. The item/s must be in the condition as you received it with all tags intact. Item/s must not have been washed or altered in any way.
Please contact our customer service team for any exchange inquiries at email@example.com.
HOW DO I RETURN MY ORDER?
Bluemint accepts returns within 15 days of order delivery. The item/s must be in the condition as you received it with all tags intact. Once your package has been received, your refund will be issued within 3 business days to your original payment method. Please note: although Bluemint offers free delivery, in case of a return, shipping cost will be deducted off of the total refund.