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CUSTOMISE STORES BLOG

Delivery And Returns

FREE WORLDWIDE SHIPPING IS VALID FOR ALL ORDERS

The offer is available to all our delivery destinations, and is not valid in conjuction with any other offer. Free delivery orders will be sent with UPS or DHL.



Delivery/Shipping

WE OFFER FREE SHIPPING WORLDWIDE.

ESTIMATED TIME OF ARRIVAL

Europe (Express Shipping) – 1 to 3 business days

Outside Europe (Express Shipping) – 2 to 3 business days

COURIER SERVICE

We ship our orders with UPS and DHL.

When your order is SHIPPED, you will receive an email within 48 hours containing your tracking number.

RETURN/EXCHANGE POLICY

Full price and sale merchandise can be returned within 15 days of your order delivery.

All merchandise must be in its original condition – new, unworn and unaltered with all original tags attached.

EXCHANGE TERMS

In the case of an exchange, please contact our customer service team at [email protected] prior to sending back your item/s.

Upon receipt of the returned merchandise, Bluemint reserves the right to deny an exchange if the item/s do not meet the above requirements.

Once your package has been received, your exchange will be shipped within 3 business days.

Please note: we provide free worldwide shipment on exchanges as well

REFUND TERMS

In the case of a return, please contact our customer service team at [email protected] prior to sending back your item/s.

Upon receipt of returned merchandise, Bluemint reserves the right to deny a refund if the item/s do not meet the above requirements.

Once your package has been received, your refund will be issued within 3 business days in the original form of payment.

Please be advised that in case of a full return (all items in the order) the initial and return shipping costs will be deducted from the total refund.